![]() ![]() This takes you to the Google Home app or the Nest app's official application store page.Search for Google Home or Nest and click on the first relevant result.Click on the search button at the top of the store home page. ![]() Depending on the operating system of your device, it should be Google Play Store or Apple App Store. Visit the application store on your smartphone or tablet.In order to update your Google Home or Nest app, follow the following steps: The 2.4GHz WiFi band provides wider coverage at the cost of bandwidth speeds, while the 5GHz WiFi band provides faster speeds at a more restricted coverage. Newer WiFi routers come with a feature called dual-band WiFi, which sends out two WiFi signals- 2.4GHz and 5GHz signals- for better connectivity features But there is also another factor that comes into play in this case.Ī deep search into forums brought forward a weird issue that isn't talked about a lot during troubleshooting and that is the use of dual-band WiFi. If you can access the internet, then it is safe to say it is not an internet issue. If you can't access the internet from other devices, check the router for any warning signals from your Internet Service Provider (ISP). If the Google Home or Nest app doesn't connect with the Nest Thermostat, it is possible the issue emerged due to an unstable internet connection, or lack thereof.Ī fix for this is quite simple- just try connecting other devices to your WiFi and check whether the internet connection is properly working. Check the Internet Connectionīefore placing the blame on Nest, it is imperative to first check whether the root cause of the issue is from your end, specifically from the internet end. If none of these work, factory reset the Nest Thermostat.īelow I will explain the various troubleshooting tips so that you can fix your Nest Thermostat that won't connect to the app. If the issue persists, reboot the Nest Thermostat. Update the Nest Thermostat firmware and the Google Home or Nest App. ![]() If your Nest Thermostat won't connect to the app, check the internet connection and connect to a 2.4GHz WiFi band during setup. ![]() So I made this troubleshooting guide based on how I fixed my Nest Thermostat not connecting to the Google Home or Nest app. Recently I splurged on a Nest Thermostat for my smart home, only for the device to straight out refuse to connect with my Google Home app. ![]()
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